This Privacy Policy explains how eBusiness Services LLC, doing business as Elite Business ("Elite Business," "we," "us," or "our"), collects, uses, stores, shares, and protects personal information through our website and in connection with our business operations and services.
Information that we access or process on behalf of Amazon sellers is subject to additional safeguards described in our Data Security and Amazon Data Protection page.
1. Information We Collect
Information You Provide
When you contact us, request a consultation, submit a website form, communicate with our team, or become a client, we may collect information including:
- Name
- Business or company name
- Email address
- Telephone number
- Business address
- Amazon marketplaces in which you operate
- Information about your business and service requirements
- Information contained in communications, documents, or other materials you provide to us
Information Collected Automatically
When you use our website, our systems and service providers may process technical information such as:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring page
- Date and time of access
- Website security and diagnostic information
We use Cloudflare services to help secure our website, filter potentially malicious traffic, and protect website forms from automated abuse.
Where analytics technologies are used, they are used to understand website performance and general usage patterns. Where required by applicable law, non-essential analytics technologies are used only after appropriate consent.
Client Information
During a client engagement, we may process business contact information and other information reasonably necessary to communicate with the client, administer the engagement, prepare reports, provide support, and perform contracted services.
Amazon Information
Where a client authorizes us to access its Amazon Seller Central account, we may access or process information made available through the permissions granted by that client.
Depending on the authorized services, this may include:
- Seller account information
- Account health and performance information
- Catalog and listing information
- Inventory and fulfillment information
- Order information
- Advertising information
- Financial and settlement information
- Buyer communications
- Limited personally identifiable information ("PII") where necessary to perform an authorized service
Amazon Information is handled under the additional safeguards described in our Data Security and Amazon Data Protection page and in accordance with applicable Amazon requirements.
2. How We Use Information
We may use personal information to:
- Respond to enquiries and consultation requests
- Prepare proposals and quotations
- Enter into and administer client engagements
- Provide contracted services
- Communicate with clients and authorized personnel
- Prepare operational reports and alerts
- Provide customer support
- Process invoices and maintain financial records
- Secure and maintain our website, systems, and accounts
- Detect and prevent fraud, abuse, unauthorized access, and security threats
- Maintain appropriate business and security records
- Comply with legal, regulatory, contractual, and security obligations
- Establish, exercise, or defend legal rights
We do not sell personal information.
Amazon customer information is not used for independent advertising, profiling, marketing, or purposes unrelated to the services authorized by the applicable client.
3. Service Providers
We use technology and service providers to operate our business and deliver our services.
Our business environment includes services such as:
- Microsoft 365 for business communications, collaboration, and approved file storage
- Microsoft Dynamics 365 for customer relationship and client-record management
- Microsoft Defender for endpoint and security protection
- Cloudflare for website, traffic, and application-layer security
- Cloudflare Turnstile for protection against automated website abuse
- Hostinger for website hosting infrastructure
Other service providers may be used where reasonably necessary to operate our business.
Where a service provider may process protected or confidential information, we apply appropriate confidentiality, privacy, contractual, access, and security requirements based on the nature of the service and information involved.
We do not disclose one client's confidential information or Amazon Information to another client.
We may also disclose information where required by applicable law, court order, lawful governmental request, or where reasonably necessary to protect our legal rights or the security of our systems.
4. Data Retention and Deletion
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy applicable contractual, legal, tax, accounting, security, and regulatory requirements.
Our general retention approach includes:
- Enquiry and prospective-client information is retained only while reasonably necessary for business follow-up and related legitimate purposes.
- Client operational information is retained only while necessary to perform the contracted service or satisfy applicable obligations.
- Contracts, invoices, and financial records are retained for the period required by applicable accounting, tax, contractual, or legal requirements.
- Website and security records are retained according to applicable operational and security requirements.
Amazon Information
Amazon customer PII is retained only for the minimum period necessary to perform an authorized service and is deleted no later than 30 days after order delivery unless applicable law specifically requires longer retention.
Other Amazon Information is retained only for as long as strictly necessary for the authorized purpose or to satisfy an applicable legal, tax, or regulatory obligation.
Amazon Information is securely deleted within applicable Amazon-required periods when, as relevant:
- Amazon requires deletion;
- the client revokes authorization or terminates our access;
- we are no longer authorized to process the information; or
- our participation in the applicable service ends.
Where information must legally be retained for a longer period, access remains restricted and appropriate security safeguards continue to apply.
5. Information Security
We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, misuse, loss, or destruction.
Depending on the applicable system and sensitivity of the information, these controls include:
- Unique user accounts
- Role-based access controls
- Least-privilege access
- Multi-factor authentication
- Encryption in transit
- Encryption at rest where applicable
- Endpoint protection and anti-malware controls
- Network and application-layer protection
- Access reviews
- Security monitoring
- Vulnerability-management procedures
- Security awareness training
- Incident-response procedures
Additional safeguards applying to Amazon Information are described in our Data Security and Amazon Data Protection page.
6. Privacy Rights
Depending on your location, the nature of our relationship with you, and applicable law, you may have rights relating to your personal information.
These may include rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Request a copy of eligible information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Exercise other rights provided under applicable privacy law
Individuals in jurisdictions including the European Economic Area, United Kingdom, Texas, California, or other regions may have additional rights where the applicable statutory requirements are met.
To exercise an applicable privacy right, contact:
We may need to verify your identity before processing a request.
7. Cookies and Similar Technologies
Our website uses technologies necessary for website operation, security, session management, and prevention of automated abuse.
Cloudflare and Cloudflare Turnstile may process technical identifiers and security signals necessary to provide website protection.
Where non-essential analytics cookies or similar technologies are used, appropriate consent mechanisms are applied where required by law.
Browser settings may also be used to restrict or remove cookies. Disabling technologies required for security or website functionality may affect certain website features.
8. Children's Information
Our website and services are intended for businesses and business professionals.
We do not knowingly solicit personal information directly from children under 16 through this website.
If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.
9. International Data Transfers
eBusiness Services LLC is based in the United States.
Information may be processed in the United States or other jurisdictions in which our approved service providers operate.
Where applicable law requires safeguards for international transfers of personal information, we use appropriate legal, contractual, and organizational measures.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, technology, legal requirements, or privacy practices.
When material changes are made, we will update the Effective Date displayed above and provide any additional notice required by applicable law.
11. Contact
For questions concerning this Privacy Policy or our privacy practices:
eBusiness Services LLC
Doing business as Elite Business
210 Brand Lane, STE C
Stafford, TX 77477
United States
Email: privacy@elitebusinessllc.org
Phone: +1 (945) 544-4305